ZAPPOS.COM Assignment Example | Topics and Well Written Essays - 500 words

ZAPPOS.COM - Assignment Example Customers are treated as humans and taken utmost care. Customer service and Culture are the biggest lessons that organizations and other leading people should pick up from Zappos and its CEO. Almost two-third of the sales for Zappos is from repeated customers which underlines the customer service provided by them. With the growing market and the ever increasing competition in the market, Zappos grew from selling shoes to the selling clothes, bedding, toys, cookware, electronics, and more. Though this has been emulated from Amazon, Zappos policy of customer satisfaction with free shipment has only contributed to its success. The company’s core values define its diversity. To encourage the employees to be in sync with the company’s culture of being open-minded, humble and encouraging to learn all the time all point towards endorsing diversity. Such an environment gives all the employees to be themselves and be professional following the corporate culture all the time. Yes I agree with this assertion. Zappos is mainly focused on customer relationship. Zappos just does not focus on lowering the prices as a part of its customer service; it takes care of each customer. They have set the tone for other companies to follow. Most companies spend lots on advertising and attracting customers but fail to deliver what they promised. Zappos does not spend more on advertising but retains most of its clients with its excellent service to the customer. It increases business impressing clients with its service. The advertising comes in place through the clients who are impressed with the service that they recommend their friends to go with Zappos. Zappos policy of being Simple, committed to customer service and being oneself are the main aspects other organizations should emulate. Friendly and humble CEO who bothers more about chasing vision of satisfying the customers and not charts and graphs of

Francis Bacon and Rene Descartes Essay Example | Topics and Well Written Essays - 1250 words

Francis Bacon and Rene Descartes - Essay Example The point is that Bacon considered the reality as perceptional, empirical thing, that’s why the only knowledge that can be reliable for humans is the perceptional one. Rational thinking only processes the empirical information. Descartes’ method or rational analysis of deduction is about thinking only. Descartes claims that any knowledge that we get must be questioned by doubt not to take wrong and mistaken information for truth. By deduction Descartes means analyzing the reality by finding the most elementary truth, which lately will lead to some bigger truth and this consistent order of research must reveal the origins of everything. But the main rule in this inquiry is to be skeptical, because only skeptical approach can discern wrong and truthful knowledge and select the appropriate one to move on in exploration. Bacon’s and Descartes’ methods are obviously totally different, because the fundamentals the thinkers use in their approaches are considered to be opposite. Descartes uses rational thinking and doubt-based analysis, while Bacon claims that the only thing researcher can rely on is empirical knowledge. Both Locke’s and Hobbes’ political theories are based on the concept of social agreement (contract). But the main essential difference between the roles of government in these theories is in their opposite views on basis of society: Hobbes claims that society is based on feud of people with each other, when Locke says that it is equality what makes people to conclude social agreement.